The system of record for decisions — not documents. Every approval, exception, and rejection captured as an immutable enterprise record, linked to the content it created.
Every enterprise captures documents. No enterprise captures the decisions that created them. That gap triggers audits, lawsuits, and repeated mistakes.
Regulators don't ask for the contract. They ask why it was approved, who reviewed it, and what alternatives were considered.
Avg. $2.8M per audit failureTeams greenlight bad vendors, failed approaches, and rejected architectures — because the reasoning behind past rejections was never recorded.
73% of enterprises report thisWhen litigation hits, you produce thousands of documents but can't answer: "Who knew this? When? What did they decide?"
Avg. $4.5M per e-discoveryExecutives sign content they didn't approve. Content exists with no traceable accountability — just a signature and a prayer.
67% cite this as top riskApprovals happen in Slack, email, phone calls, hallways. Nothing is captured. The document looks decided. The decision is lost.
$1.2M avg. annual rework costWhen people leave, they take the WHY with them. The documents stay. The reasoning that shaped them vanishes permanently.
19% of institutional knowledge lost/yrMoment is not a replacement. It's the layer your ECM always needed.
Click through the panels. Detect a decision. Build a Decision Atom. Explore the audit trail.
Every contract is the output of dozens of decisions — which clauses were accepted, which were rejected, what risk was acknowledged, who had authority to concede what. The signed PDF lands in your ECM. Everything that shaped it vanishes the moment the ink dries.
Your enterprise signs a three-year SaaS agreement with a critical vendor. During negotiation, legal accepted a modified limitation of liability clause — capped at one year of fees instead of your standard two — after the vendor threatened to walk. The GC approved the exception verbally on a Tuesday afternoon call.
18 months later, the vendor's platform fails during a critical period. Your losses are $4.2M. You invoke the contract. Opposing counsel points to the cap. Your legal team asks: who approved accepting that clause, what was the business justification, and was the risk formally acknowledged?
The GC who made the call has left the company. The Tuesday call has no notes. Version 31 of the redline is in SharePoint — but there is no record of why the clause changed, who authorized it, or what alternatives were on the table.
In litigation, e-discovery produces the documents. Moment produces the decisions behind them. That distinction is the difference between a defensible position and an unexplained paper trail. Your ECM has 47 versions of the contract. Moment has the story of every version.
Every sector has the same gap — high-stakes decisions made verbally, in chat, on radio, on the phone. Only the consequences differ.
A PSW notices Resident Margaret T. showing signs of increased agitation and fall risk. She calls the charge nurse. Together they decide to increase fall precautions, hold the evening sedative pending physician review, and notify the family at morning handoff.
That decision — made between two exhausted caregivers — is never formally recorded. The next shift doesn't know. The physician doesn't know. At 5:52 AM Margaret falls.
The charge nurse remembers. The PSW remembers differently. There is no record. The facility is exposed — not because the decision was wrong, but because it cannot be proven it was made at all.
A senior claims adjuster, Yvonne, is reviewing a $340,000 water damage claim — a commercial property in Calgary. The policy has a mould exclusion clause. The contractor's report is ambiguous: the damage is water-origin, mould is present but secondary.
Yvonne calls her supervisor. They talk it through. She pulls a comparable claim from three years ago where they paid out. Supervisor says: "Deny it. The exclusion holds."
Yvonne sends the denial letter. The claimant lawyers up. In discovery, the claimant's counsel asks: "Who made this decision, what comparable claims did you consider, and what was your rationale for applying the exclusion?"
That's it. The comparable claim discussion is gone. The supervisor's instruction is gone. The ambiguity in the contractor report that Yvonne flagged is gone. The insurer is now exposed to a bad faith judgment — not because the decision was wrong, but because it looks arbitrary with no reasoning on record.
The global ECM market has spent 30 years solving document storage. SharePoint, OpenText, FileNet, Documentum — all of them answer the same question: Where is the document?
Not one of them answers: Why does it exist?
Moment doesn't compete with your ECM. It completes it. We sit above every system you already have — SharePoint, OpenText, Salesforce, Teams — and capture the one thing they all miss: the decision layer.
One integration. Zero workflow change. Immutable records from day one.